Dear Ms Padma,
This is an email with regards to my personal experiences consisting of both my strength and weaknesses of my communication skills.
To start things off, a brief introduction of myself. Prior to my enrollment to SIT, I was in the army attached to 41 SAR (Singapore Amour Regiment). This served as an extremely important experience in my life as communication skills was greatly lacking there. As stated by Dan Oswald "Communication must be HOT. That's Honest, Open and Two-way." Sadly that was not how the army work, it was always a one way communication and lower ranks opinions were never heard. This taught me the importance of two-way communication for communication to be effective.
As for my educational background, I graduated with a diploma in business process and system engineering at Temasek Polytechnic. As stated by my diploma, I was in the engineering educational background with little to no knowledge in the hospitality industry. However, ever since my 'O' levels, I been with the events industry at PICO art where I assisted in events such as the Singapore Airshow 2010, CommunicAsia 2010 and the 5th Singapore International Parkinson's Disease & Movement Disorder Symposium. Through this, it really sparked my interest in this industry. Hence, after diploma, I decided to pursue a degree in Hospitality Business with SIT as it provides me the opportunity to understand the events industry better.
Unfortunately, my command of English is poor and I tend to repeat the same words in a conversation which at times can be quite misleading. Thankfully, the importance of active listening and empathy towards others have been embedded into me aiding my communication skills to engage others.
Best Regards,
Galen
