Dear Ms Padma,
This is an email with regards to my personal experiences consisting of both my strength and weaknesses of my communication skills.
To start things off, a brief introduction of myself. Prior to my enrollment to SIT, I was in the army attached to 41 SAR (Singapore Amour Regiment). This served as an extremely important experience in my life as communication skills was greatly lacking there. As stated by Dan Oswald "Communication must be HOT. That's Honest, Open and Two-way." Sadly that was not how the army work, it was always a one way communication and lower ranks opinions were never heard. This taught me the importance of two-way communication for communication to be effective.
As for my educational background, I graduated with a diploma in business process and system engineering at Temasek Polytechnic. As stated by my diploma, I was in the engineering educational background with little to no knowledge in the hospitality industry. However, ever since my 'O' levels, I been with the events industry at PICO art where I assisted in events such as the Singapore Airshow 2010, CommunicAsia 2010 and the 5th Singapore International Parkinson's Disease & Movement Disorder Symposium. Through this, it really sparked my interest in this industry. Hence, after diploma, I decided to pursue a degree in Hospitality Business with SIT as it provides me the opportunity to understand the events industry better.
Unfortunately, my command of English is poor and I tend to repeat the same words in a conversation which at times can be quite misleading. Thankfully, the importance of active listening and empathy towards others have been embedded into me aiding my communication skills to engage others.
Best Regards,
Galen
Hi Galen
ReplyDeleteThank you for sharing more about yourself.
It was an enjoyment reading your well written blog and the quote that you shared sums up communication very well.
It is great that you have identify your strength and weakness in your communication skills. I am sure you will be a great communicator and events organiser in the near future.
Regards,
Cheryl
Hi Galen,
ReplyDeleteIt is great that you are able to identify your area of interest in events.
As for your experiences during your National Service, I glad that you had understood the importance of having a two-way communication. I hope that other organisation will not follow the footstep of your army unit.
Regards,
Guo Zhong
This comment has been removed by the author.
ReplyDeleteDear Galen,
ReplyDeleteThough I cannot fully understand how is Army like, but I can picture the one-way communication you have mentioned, it must have been a tough time for you.
Yes I definitely agree that two-way communication brings about effective communication, as the saying goes "it takes two hands to clap".
Warmest regards,
Glennis Ong
Dear Cheryl, GuoZhong and Glennis,
ReplyDeleteThank you for taking the time to read the email. I will definitely brush up on my communication skills.
Best regards,
Galen